Much of diagnostics these days is doing research on a particular problem or symptom. This class explores PC based and Internet based sources of automotive repair information and how to use them efficiently.

The class is aimed at high level technicians, foremen, assistant managers & managers. The objective is to increase productivity and lower comebacks by providing more information and support to the technician through the use of websites such as IATN, Identifix, factory websites, and others. Internet and PC skills are a prerequisite. A PC lab is requested, but not required, when presenting this class.

A full-color training manual is included.